Introduction

Setting up a professional email address using your domain name is one of the first steps to establishing your online presence. With Plesk, creating and managing email accounts is a straightforward process. Whether you’re setting up an email for personal use or for your business, this guide will help you create your first email account on Plesk.

Why Use a Custom Email Address?

A custom email address (e.g., yourname@yourdomain.com) enhances your professionalism and credibility compared to using a generic email service. It also allows you to manage your emails through your hosting provider, ensuring better integration with your website and other services.

Step 1: Log in to Plesk

1. Access the Plesk Login Page: Open your web browser and go to the Plesk login URL provided by AlpineHost, such as https://yourdomain.com:8443.
2. Enter Your Credentials: Log in using the username and password provided in your AlpineHost welcome email.

Step 2: Navigate to the Mail Section

1. Go to “Mail”: In the Plesk dashboard, find and click on the “Mail” option in the left-hand menu.
2. View Existing Email Accounts: If you have any existing email accounts, they will be listed here. To create a new one, proceed to the next step.

Step 3: Create a New Email Account

1. Click “Create Email Address”: To start, click the “Create Email Address” button.
2. Enter the Email Address: In the "Email address" field, type the name you want for your email account (e.g., info) and select the domain from the dropdown menu (e.g., yourdomain.com).
3. Set a Password: Choose a strong password for your email account. You can either create one manually or use the "Generate" button to create a secure password automatically.
4. Set Mailbox Size: If you want to limit the size of the mailbox, you can set a specific quota (e.g., 500 MB). Otherwise, leave it set to "Default" to use the server’s default mailbox size.

Step 4: Configure Email Settings (Optional)

1. Spam Protection: Under "Spam Filter," you can enable spam protection to reduce unwanted emails.
2. Autoresponder: Set up an autoresponder if you want an automatic reply sent to anyone who emails this address.
3. Forwarding: If you want to forward emails from this account to another email address, enable the "Forwarding" option and enter the destination email address.

Step 5: Access Your New Email Account

1. Webmail Access: You can access your email account via webmail by navigating to https://webmail.yourdomain.com. Log in using the email address and password you just created.
2. Set Up on Email Clients: To access your email on a desktop or mobile email client (e.g., Outlook, Apple Mail, Thunderbird), use the IMAP/POP3 and SMTP settings provided by Plesk. These details can be found in the "Mail" section of your Plesk dashboard.

Managing Your Email Account

Once your email account is set up, you can manage it directly from the Plesk dashboard.

1. Change Password: If you need to change the email account password, you can do so by editing the account in the "Mail" section.
2. Adjust Quotas and Settings: If you need to increase mailbox size or adjust other settings, you can manage these options from the same section.
3. Delete or Suspend Accounts: If an email account is no longer needed, you can delete it or temporarily suspend it.

When to Contact Support

If you encounter any issues while creating or managing your email account, AlpineHost support is here to help. Whether you're having trouble with configuration, email delivery, or security settings, our support team is available to assist you. Contact us at support@alpinehost.ch or info@alpinehost.ch for expert guidance.

FAQs

Can I create multiple email accounts for my domain?
Yes, you can create multiple email accounts for your domain, each with its own unique address.

What’s the difference between IMAP and POP3 when setting up my email on a client?
IMAP syncs your emails across all devices and keeps them on the server, while POP3 downloads them to a single device and typically removes them from the server.

How do I reset my email password if I forget it?
You can reset your email password through the Plesk "Mail" section by selecting the email account and choosing the option to change the password.

Can I set up an email forwarding rule?
Yes, you can set up email forwarding during the account creation process or by editing the account settings later.

How do I protect my email account from spam?
Enable the spam filter in the email account settings to reduce the number of unwanted emails you receive.

What should I do if my email account is not receiving emails?
Check your email account settings in Plesk to ensure everything is configured correctly. If the issue persists, contact AlpineHost support.

Conclusion

Creating your first email account on Plesk is a simple process that adds professionalism to your online presence. By following this guide, you can set up and manage your email accounts with ease, whether for personal use or business communications. If you need further assistance or have any questions, AlpineHost’s support team is always ready to help.